Help CenterPusat Bantuan

Frequently Asked Questions

Pertanyaan Umum (FAQ)

General / Umum

Recourt is a platform for running Padel and Tennis tournaments with live scoring, real-time standings, QR-based score entry, and OBS streaming overlays. Recourt adalah platform untuk menjalankan turnamen Padel dan Tenis dengan pencatatan skor langsung, klasemen real-time, entri skor berbasis QR, dan overlay streaming OBS.

Yes, you need a free account to participate in tournaments, join clubs, or serve as a judge. Creating an account takes under a minute at recourt.id/register. However, scoring via QR code does not require an account — anyone with the QR link can score. Ya, Anda perlu akun gratis untuk berpartisipasi dalam turnamen, bergabung dengan klub, atau menjadi wasit. Namun, pencatatan skor via kode QR tidak memerlukan akun.

Yes — every club can run tournaments with up to 16 players for free (up to 2 tournaments per month). For larger tournaments, you can purchase a credit via the à la carte billing system. Ya — setiap klub dapat menjalankan turnamen hingga 16 pemain secara gratis (maksimal 2 turnamen per bulan). Untuk turnamen yang lebih besar, Anda dapat membeli kredit melalui sistem penagihan à la carte.

Recourt supports Padel and Tennis. Americano and Mexicano formats are Padel-only. Tennis format works for both Padel and Tennis. Recourt mendukung Padel dan Tenis. Format Americano dan Mexicano hanya untuk Padel. Format Tenis berfungsi untuk Padel dan Tenis.

Players / Pemain

Go to Tournaments, find a tournament in Registration status, and click "Request to Join." If the tournament uses categories, you will be asked to pick one. Your request goes to the organizer for approval. Buka Tournaments, temukan turnamen dengan status Registration, dan klik "Request to Join." Jika turnamen menggunakan kategori, Anda akan diminta memilih salah satu.

M = Matches Played, W = Wins, L = Losses, WP = Win Points (points you scored), LP = Loss Points (points scored against you), Ratio = WP ÷ (WP + LP), Pts = WP − LP (net score). See the Player Guide → Understanding Standings for detailed examples. M = Pertandingan Dimainkan, W = Menang, L = Kalah, WP = Poin Menang, LP = Poin Kalah, Ratio = efisiensi, Pts = selisih poin.

Organizers may reject requests if the tournament is full, you do not meet category eligibility requirements, or the organizer has specific entry criteria. You can contact the organizer or try a different tournament. Penyelenggara dapat menolak permintaan jika turnamen penuh, Anda tidak memenuhi persyaratan kategori, atau ada kriteria khusus.

Judges / Wasit

An organizer must invite you as a judge for their tournament. Accept the invitation from your Invitations page. Once the organizer confirms you, the Judge role is added to your account and you can score assigned matches. Penyelenggara harus mengundang Anda sebagai wasit. Terima undangan dari halaman Invitations. Setelah dikonfirmasi, Anda dapat mencatat skor.

Yes — use the Undo button on the scoring board to revert the last point. There is no limit on undos while the match is in progress. Once the match is completed, you cannot undo. Ya — gunakan tombol Undo di papan skor. Tidak ada batasan undo selama pertandingan masih berlangsung. Setelah selesai, undo tidak dapat dilakukan.

No — you can score by scanning the court or match QR code. Just enter your name on the first visit. However, logging in gives you access to My Matches with all your assigned matches in one place. Tidak — Anda dapat mencatat skor dengan memindai kode QR. Cukup masukkan nama Anda. Namun, login memberi Anda akses ke My Matches.

Organizers / Penyelenggara

First, create a club (Clubs → New Club). Then go to Organizer → New Tournament and follow the 3-step wizard: pick a type, fill in details, set the schedule. Your tournament starts in Draft — open registration when ready. Pertama, buat klub (Clubs → New Club). Lalu buka Organizer → New Tournament dan ikuti wizard 3 langkah.

Americano for social padel with rotating partners. Mexicano for competitive padel where matchups self-balance. Tennis for traditional fixed-doubles with games and sets. Knockout for single-elimination brackets. Pools + Knockout for group stage then bracket. League for squad teams playing fixtures with a table. See the Tournament Types guide for full details.

Each court and match has a QR code — print them and post at courts. Umpires scan with their phone to score without logging in. Or invite umpires by email to give them authenticated access via Judging → My Matches. Setiap lapangan dan pertandingan memiliki kode QR — cetak dan tempel di lapangan. Atau undang wasit via email.

Yes — you can create and generate new rounds at any time while the tournament is In Progress. Matches from earlier rounds do not need to be completed first. Ya — Anda dapat membuat ronde baru kapan saja selama turnamen In Progress. Pertandingan dari ronde sebelumnya tidak harus selesai dulu.

Billing / Pembayaran

Only when your tournament exceeds 16 players. The free tier covers up to 16 players and 2 tournaments per month per club. A prompt appears when you try to confirm a player beyond the limit — you can buy a credit from there or go to /pricing. Hanya ketika turnamen Anda melebihi 16 pemain. Tier gratis mencakup hingga 16 pemain dan 2 turnamen per bulan per klub.

Payments are processed through Midtrans, which supports Indonesian bank transfers (BCA, Mandiri, BNI, BRI), credit cards, and e-wallets (GoPay, OVO, DANA, ShopeePay). Pembayaran diproses melalui Midtrans, yang mendukung transfer bank Indonesia, kartu kredit, dan e-wallet.

Expired credits cannot be used or recovered. Apply credits to tournaments before the expiry date shown on My Credits. Kredit kedaluwarsa tidak dapat digunakan atau dipulihkan. Terapkan kredit ke turnamen sebelum tanggal kedaluwarsa.


Cannot find what you are looking for? Check the detailed guides or contact us. Tidak menemukan jawaban? Lihat panduan detail atau hubungi kami.